Privacy Policy
This Privacy Policy explains how Zatheo Ltd collects, uses, stores, and protects your personal data when you visit this website or contact us.
We are committed to handling personal data responsibly, transparently, and in accordance with UK data protection law, including the UK General Data Protection Regulation.
Who we are
This website is operated by Zatheo Ltd.
Email: hello@zatheo.co.uk
Zatheo Ltd is the data controller responsible for your personal data.
Personal data we collect
We may collect and process the following personal data:
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Name
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Email address
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Phone number
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Business name
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Information submitted via enquiry forms, booking forms, or lead forms
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Communication records
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Technical data such as IP address, browser type, device information, pages visited, and referring sources
We only collect data that is necessary for a clear and legitimate purpose.
How we collect your data
We collect personal data when you:
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Submit a contact or enquiry form on our website
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Book a call or consultation
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Submit information through Meta or other social media lead forms
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Communicate with us by email or phone
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Browse our website, through cookies and analytics tools
How we use your data
We use your personal data to:
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Respond to enquiries and requests
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Contact you about consultations, services, or proposals
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Deliver and manage our services
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Improve website performance and user experience
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Measure and optimise marketing and advertising activity
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Meet legal, regulatory, or accounting obligations
We do not sell your personal data.
Legal basis for processing
We process personal data under one or more of the following lawful bases:
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Your consent
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Performance of a contract or steps taken prior to entering a contract
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Legitimate business interests, where those interests do not override your rights
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Compliance with legal obligations
Marketing communications
We may contact you by email or phone regarding your enquiry or relevant services.
You can opt out of marketing communications at any time by contacting us at hello@zatheo.co.uk or using the unsubscribe link included in our emails.
We do not send spam.
Cookies and tracking technologies
This website uses cookies and similar technologies to improve functionality, performance, and user experience.
Cookies are small text files stored on your device that help websites operate effectively and collect anonymous usage information.
We use the following types of cookies:
Essential cookies
These cookies are necessary for the website to function and cannot be disabled.
Analytics cookies
We use analytics tools such as Google Analytics to understand how visitors interact with our website. This data is aggregated and anonymised where possible.
Marketing cookies
We may use marketing and advertising platforms such as Meta and Google to show relevant ads and measure campaign effectiveness.
These cookies do not directly identify you.
You can control or delete cookies through your browser settings at any time. Disabling cookies may affect website functionality.
Third party services
We use trusted third party providers to support our website, operations, and marketing, including:
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Website hosting providers
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Analytics platforms such as Google Analytics
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Advertising platforms such as Meta and Google
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CRM, scheduling, and communication tools
These providers only process personal data on our instructions and are required to keep it secure.
Data retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and regulatory requirements.
You may request deletion of your personal data at any time, subject to legal obligations.
Data security
We take appropriate technical and organisational measures to protect personal data from loss, misuse, unauthorised access, alteration, or disclosure.
While we take reasonable steps to protect your data, no online system can be guaranteed to be completely secure.
Your rights
Under UK data protection law, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your personal data
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Object to or restrict certain processing
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Withdraw consent where processing is based on consent
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Lodge a complaint with the Information Commissioner’s Office
To exercise your rights, contact us at hello@zatheo.co.uk.
Company details
Zatheo Ltd
Email: hello@zatheo.co.uk
You may request our company registration details and registered office address at any time.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate.
Any updates will be posted on this page with the revised date.